Address Persistent Operational and Business Problems With Our Proven Consulting Change Model
Operational Improvement starts with reflection on the day to day and persistent problems and how your business runs at the core. Our consulting service works by working together to reflect on current state and co-creating a vision for a more productive and leaner future state.
Step 1: Build a Baseline for the Status Quo
The first step is to set up brainstorming sessionsto understand the current state of the business, and the problems that each function is dealing with.
Step 2: Agree on Action Plan With All Stakeholders
To achieve real and meaningful change and impact, the change needs to come from the employees on the ground floor and from the top, all aligned in the process of transformation. For this to happen, we use a change model and the acting stage can have multiple cycles to affect the change agreed.
Step 3: Evaluation of Impact
After management and staff on the ground bring about the strategic changes needed, data is collected to measure the impact of the change in financial benefits and savings, as well as time and business improvments.
Step 4: Reflection
This is often the most overlooked but important steps in improvement and change initiatives. Reflection on the change is about capturing people’s responses, feelings and perspectives on the changes, from all stakeholder perspectives and this can feedback to further refinements of the new strategies employed.
Change management requires a structured approach, taking into account multiple change models, be adaptive to the diverse perspective and dynamics of the organisation members, take into account emotional, and resistance forces. Action research provides a co-creation model for change that values and includes all voices. Contact us to learn more.
